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Civil society organisations are innovators. They test new approaches to both traditional and emerging problems. One of today’s most prominent and influential global megatrends is the rapid but unplanned urbanisation taking place around the world, which risks excluding the priorities of many groups of people living in cities from formal planning and decision-making processes. While civil society organisations have achieved some success in addressing these challenges, there is a significant opportunity for organisations to learn and benefit from the lessons others have encountered.