Cookie policy

1. Strictly necessary cookies:

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.

Data-processing taking place through the use of these cookies:

The storing of user data in the case that the user initiates event registration, a ticket purchase, or a job application.

2. Site performance cookies

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.
Data-processing taking place through the use of these cookies:
The functions of this website’s events plugin Event Espresso, and its jobs plugin WP Job Manager. Note: The user’s interaction with these cookies on icscentre.org can be determined to their preference thanks to the Borlabs Cookie plugin installed on the site.

3. Functionality cookies

These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Data-processing taking place through the use of these cookies:

Storing of preferences, the future implementation of multi-language support.

Note: The user’s interaction with these cookies on icscentre.org can be determined to their preference thanks to the Borlabs Cookie plugin installed on the site

4. Targeting cookies or advertising cookies

These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaigns. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.

Data-processing taking place through the use of these cookies:

The only third-party involvement in the site is via Google Maps and YouTube. These two third party applications save your preferences and track your activity for targeting and advertising purposes. The user may opt out of using these third party applications using the Borlabs Cookie plugin installed on the site.

When accessing the International Civil Society Centre website, the user is informed about the use of cookies for analysis purposes and his consent to the processing of the personal data used in this context is obtained. In this context, there is also a reference to this privacy policy.

Cookies are stored on the computer of the user and transmitted to us from there. Therefore, as a user, you have full control over the use of cookies. By changing the settings in your internet browser, you can disable or restrict the transmission of cookies. Already saved cookies can be deleted at any time. This can also be done automatically. If cookies are disabled for our website, it may not be possible to fully use all the functions of the website.

Use of Google Analytics

We use Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses cookies, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. However, on this website Google Analytics is supplemented by the code “_ anonymizeIp” which is provided by Google in order to ensure that IP addresses are captured in anonymised form. Before transfer, the last two digits of the IP address are shortened to make it impossible to identify the user. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. Furthermore, you can prevent the collection and use of data (cookies and IP address) through Google by downloading and installing the browser plug-in available under https://tools.google.com/dlpage/gaoptout?hl=en-GB.

Further information concerning the terms and conditions of use and data privacy can be found at http://www.google.com/analytics/terms/gb.html or at https://www.google.de/intl/en_uk/policies/.

Use of Hotjar

We also use Hotjar on our website(s) and/or app(s) in order to better understand our users’ needs and to optimize our services and user experience.

Hotjar is a voice-of-customer and user insight technology service that helps us better understand our users’ experience (e.g. feedback, survey, or poll responses, session data) and this enables us to improve our services with our user feedback. To provide these services, Hotjar uses first-party cookies and other technologies to collect personal data on our users’ behavior, preferences, satisfaction, and their devices on our behalf. This may include personal data like online identifiers (e.g. device’s IP address user ID), identification data (e.g. name, email address, only if it is explicitly requested in the survey), technical data (e.g. device type and screen size, browser information), geographic location (country only), behavioral data (interactions with the survey elements and time spent) and any personal data voluntarily shared by users in open-text fields on the feedback or survey.

Hotjar may reuse this personal data to develop and improve tools and services for us and our users.

For further details, please visit Hotjar’s Trust Portal and Privacy Policy.

Use of Youtube

On our website we use components (videos) of YouTube, LLC 901 Cherry Ave., 94066 San Bruno, CA, USA, a company belonging to Google Inc., Amphitheatre Parkway, Mountain View, CA 94043, USA.

When you display a page that has an embedded video, a connection will be made to the YouTube server and the content will appear on the website via a communication to your browser. Further information about data protection by YouTube is provided by Google under the following link: https://www.google.de/intl/de/policies/privacy/

Our privacy settings on icscentre.org allow for more user-control in this regard: the standard setting for Youtube is set on disabled. To make use of this functionality, and thereby agreeing to the forwarding of their personal data to Youtube, users will have to manually activate this function.

Use of Individual Social Networks

Facebook

We have a Facebook profile. The provider of this platform is Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA.

Further information concerning the terms and conditions of use and data privacy can be found at https://www.facebook.com/about/privacy/

You can set your advertising preferences independently via your user account under the following link: https://www.facebook.com/settings?tab=ads

X

We have a X account. The provider is X Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA.

Further information concerning the terms and conditions of use and data privacy can be found at https://twitter.com/en/privacy

You can set your advertising preferences independently via your user account under the following link: https://twitter.com/settings/account/personalization

LinkedIn

We have a LinkedIn profile. The provider is LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland.  LinkedIn uses advertising cookies.

Further information concerning the terms and conditions of use and data privacy can be found at https://www.linkedin.com/legal/privacy-policy

You can set your advertising preferences independently via your user account under the following link: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out

Flickr

We have a Flickr profile. The provider is Flickr, Inc., 67 E Evelyn Ave, Ste 200, Mountain View, CA 94041, USA

Further information concerning the terms and conditions of use and data privacy can be found at https://www.flickr.com/help/privacy

Use of SoundCloud

We have a SoundCloud account. The provider is SoundCloud Global Limited & Co. KG and its subsidiaries, including SoundCloud, Inc.

Further information concerning the terms and conditions of use and data privacy can be found at https://pages.soundcloud.com/geo/uk_us_ie/legal/privacy-policy

You can set your advertising preferences independently via your user account under the following link: https://pages.soundcloud.com/geo/uk_us_ie/legal/privacy-policy#cookies-and-similar-technology

Use of GoogleMaps

This site uses the Google Maps map service via an API. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

To use Google Maps, it is necessary to save your IP address. This information is generally transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.

The use of Google Maps is in the interest of making our website appealing and to facilitate the location of places specified by us on the website. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

Further information about handling user data, can be found in the data protection declaration of Google at https://www.google.de/intl/de/policies/privacy

Our privacy settings on icscentre.org allow for more user-control in this regard: the standard setting for Google Maps is set on disabled. To make use of this functionality, and thereby agreeing to the forwarding of their personal data to GoogleMaps, users will have to manually activate this function.

Use of Posteo

In certain occasions we use Posteo, an independent email provider based in Berlin. They offer anonymous and sustainable email accounts, address books and calendars. Further information concerning the terms and conditions of use and data privacy can be found at https://posteo.de/en/site/privacy_policy

Use of Riseup

In certain occasions we use Riseup. Riseup provides online communication tools for people and groups working on liberatory social change. Further information concerning the terms and conditions of use and data privacy can be found at https://riseup.net/en/privacy-policy

Use of Skype

We have a Skype account. Skype is a division of Microsoft Corp. (NASDAQ: MSFT). Further information concerning the terms and conditions of use and data privacy can be found at https://privacy.microsoft.com/en-us.

We will hold your personal data as long as required to provide you with the services or information you have requested and to execute and administer your business relationship with us. If you have asked us not to communicate with you, we will hold this information as long as required to comply with your request. We are also required to keep certain of your personal data (e.g. relating to business or tax relevant transactions) for certain retention periods under applicable law. Your personal data will be promptly deleted when it is no longer required for these purposes.

If you would like your record to be deleted earlier by the Centre, please notify us accordingly by contacting [email protected].

We may share your personal data as follows:

• We may instruct service providers (so called data processors) within or outside of the Centre, domestically or abroad, e.g. shared service centers or cloud providers, to process personal data for the Permitted Purposes on our behalf and in accordance with our instructions only. The Centre will retain control over and will remain fully responsible for your personal data and will use appropriate safeguards as required by applicable law to ensure the integrity and security of your personal data when engaging such service providers.
• With courts, regulators, law enforcement or other competent authorities or attorneys if legally permitted and necessary to comply with a legal obligation or for the establishment, exercise or defense of legal claims.
• With credit reference agencies and other companies for use in credit decisions, for fraud prevention and to collect debts.

Otherwise, we will only disclose your personal data when you direct or give us permission, when we are required by applicable law or regulations or judicial or official request to do so, or when we suspect fraudulent or criminal activities.

If you would like your data to be shared with other participants of a workshop, you will need to explicitly consent hereto. Such consent can be withdrawn at any time by contacting the Centre through [email protected].

Subject to certain legal conditions, you may request access to, rectification, erasure or restriction of processing of your personal data. You may also object to processing or request data portability. In particular you have the right to request a copy of the personal data that we hold about you. If you make this request repeatedly, we may make an adequate charge for this. Please refer to Articles 15-22 of the EU General Data Protection Regulation for details on your data protection rights.

If you have given us your consent for the processing of your personal data, you may withdraw your consent at any time with future effect, i.e. the withdrawal of the consent does not affect the lawfulness of processing based on the consent before its withdrawal. If you withdraw your consent, we will only continue processing your personal information where there is another legal ground or where we are legally required to do so.

For any of the above requests, please send a description of your personal data concerned stating your name and a proof of identity to [email protected]. We may require additional proof of identity to protect your personal data against unauthorised access. We will carefully consider your request and may discuss with you how it can best be fulfilled.

If you have any concerns about how your personal data is handled by us or wish to raise a complaint on how we have handled your personal data, you can contact us at the contact details below to have the matter investigated. If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the competent data protection supervisory authority in your country. For example, if you are from Germany, you may contact the Bundesdatenschutzbeauftragte Office via their website (www.bfdi.de).

We maintain physical, electronic and procedural safeguards in accordance with the technical state of the art and legal data protection requirements to protect your personal data from unauthorized access or intrusion. These safeguards include implementing specific technologies and procedures designed to protect your privacy, such as secure servers, firewalls and SSL encryption. We will at all times strictly comply with applicable laws and regulations regarding the confidentiality and security of personal data.

We would like to express that in general there are inherent security risks when transmitting data via the internet, such as emails or signing up to websites by using personally identifiable information. This implies security vulnerabilities as it is impossible to safeguard entirely against unauthorised access by third parties.

We also do everything in our power to protect user-information offline. All of your information is restricted. Only employees who need the information to perform a specific job are granted access to personally identifiable information.

We take data security very seriously. We go through audits on a regulary basis (e.g. a SAFETAG audit, conducted by AccessNow in 2018). Detected security flaws in the physical and virtual infrastructure will be addressed promptly.

As a general principle, you will provide us with your personal data entirely voluntary; there are generally no detrimental effects on you if you choose not to consent or to provide personal data. However, there are circumstances in which the Centre cannot take action without certain of your personal data, for example because this personal data is required to process your orders, provide you with access to a web offering or newsletter or to carry out a legally required compliance screening. In these cases, it will unfortunately not be possible for the Centre to provide you with what you request without the relevant personal data.

What if I’m under 16?

If you are under 16, please make sure that you obtain your parent/guardian’s permission prior to providing us with any of your personal data. Persons under the age of 16 are not permitted to provide us with their personal data without such consent.

Changes to this Notice

This Data Privacy Notice was last updated in July 2021. From time to time, we may make change or amend it as required to reflect any changes to the way in which we use your personal data or changing legal requirements. So you may wish to check back from time to time or whenever you make available personal data to us. Any amended Data Privacy Policy will apply from the date it is posted on our website.