Resources for Civil Society


Countering misinformation and disinformation

InterAction’s Disinformation Toolkit 2.0

Updated with tools, guides, and resources to help NGOs when they become targets of mis- and disinformation (MDI) campaigns, and lessons on why this is a problem now, how it is being used against the civil society sector, and how it can drive societal conflict.


Full Fact releases updated and improved framework to fight misinformation

The Framework for Information Incidents has been updated and published by Full Fact. Since 2020, Full Fact has collaborated with internet corporations, civil society organizations, and governments to develop a new shared approach for combating disinformation issues. The Framework for Information Incidents is a framework that may be used to assist various players in identifying incoming information crises and collaborating with others to successfully respond.


The Shutdown

Felicia Anthonio, an activist for Access Now, tracks and confirms internet shutdowns around the world and works to spread awareness about the consequences for human rights. In crisis situations, she hears from everyday people who are impacted by internet outages. Internet shutdowns have been denounced by the United Nations as a violation of international human rights legislation.


Informing the Disinfo Debate: A Policy Guide for Protecting Human Rights

As a follow-up to its 2018 predecessor, Informing the “Disinformation” Debate, EDRi, Access Now, and the Civil Liberties Union for Europe release a joint study. The report’s main outcome is a set of policy recommendations presented to EU co-legislators on how to effeciently lessen fundamental rights risks resulting from large online platforms’ deceitful methods that manipulate people’s vulnerabilities and sensitive data, as well as how to counter disinformation in a way that is completely consistent with fundamental rights principles.


How Civil Society Can Combat Misinformation and Hate Speech Without Making It Worse

In the battle to combat misinformation, researchers have offered clear advice for how journalists should cover and debunk it, but we have very provided little guidance for how civil society should counter media manipulation and disinformation campaigns. The lack of attention to civil society responses is a major gap in the research and it’s becoming increasingly clear that the guidance for journalists does not translate easily to civil society. At this time, we need all hands on deck to ensure a free and fair election. In this document, Dr. Joan Donovan explores a set of potential strategies to be used specifically by civil society organisations (CSOs) to mitigate the harms of misinformation.


COVID-19 Rumor Tracking

Rumours are unverified information that spread rapidly through a group or population. They can either be true or false. Often there is a bit of both in a rumour. Rumours are a natural response to uncertain or threatening times. This short technical brief has important steps and resources on how country programmes can track and address rumours around COVID-19 (as needed). The guide includes a number of great resources and links while also sharing nuggets from global, collective thinking around rumours.


How to start a WhatsApp fact-checking podcast?

In 2019 Africa Check started “What’s Crap” on WhatsApp. They use the voice note feature, record and edit short audio notes, and distribute them via their broadcast lists. This has been a fun and accessible way for people to engage with their resources. They published a handbook on how everyone can do this.


Disinformation Toolkit

InterAction developed a Disinformation Toolkit that offers a baseline of definitions and different practices to guide organisations on how to address disinformation attacks based on 5 WHs: Who, what, when, where and why. The toolkit further lays out advantages and disadvantages of countering an online attack.


Learn to Discern: Media Literacy Trainer's Manual

This is a curriculum for educators in formal and informal education environments. It provides step-by-step guidance and interactive exercises for helping learners of all ages recognise why and how manipulative content works and gain skills to reject half-truths, clickbait, hate speech, and fakes.

Published by IREX


How to deal with disinformation attacks?

  1. Provide facts and be transparent.
  2. Talk about who you are and what you do, rather than argue what you are not.
  3. Develop a risk management strategy.
  4. Have your work rooted in the communities that you serve.
  5. Stand in solidarity with others that are targeted and provide support.

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  • ‘Faking the Powerful’ with deepfakes: with Bill Posters, Daniel Howe and Stephanie Lepp
  • Deepfakery is a series of critical conversations exploring the intersection of satire, art, human rights, misinformation

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  • IREX's Learn to Discern (L2D): Overview and Resources
  • This video provides an introduction to Learn to Discern (L2D), IREX’s approach to fighting disinformation through media

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  • Countering Misinformation And Manipulation - Anything CSOs Can Do?
  • Learn from the panellists as they share their expertise, options for the future & how misinformation can be countered.

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  • What's Crap on WhatsApp?
  • The programme that debunks misinformation on WhatsApp.