Disrupt & Innovate
The Global Standard for CSO Accountability – An intense and participatory journey
Almost exactly 10 years ago during the Global Perspectives conference in Johannesburg, South Africa, hosted by the International Civil Society Centre and CIVICUS, colleagues from AccountableNow (back then the INGO Accountability Charter), InterAction, Rendir Cuentas and VANI introduced an idea: to establish a Global Standard for CSO accountability. An idea developed into a global partnership driving a paradigm shift from reporting on accountability, mainly for donors’ sake, to Dynamic Accountability. The Global Standard has been developed as a tool for strengthened impact and resilience by becoming more transparent, responsive, ethical and accountable towards the people whom we work for and with. By now the Global Standard is both a tool for organisations to showcase their accountability and with strengthened integrity withstand attacks design to shrinking civic space, as well as a means to shift power in the mechanisms of programme and strategy development.
The partnership’s story is one of exemplary global collaboration between regional and national CSO network organisations that worked very hard to achieve an agreed vision for accountability and then implement and translate it to their local context. With the support of Sida Sweden, several project partners from all corners of the world initially came together to develop the Global Standard: AccountableNow, the Australian Council for International Development (ACFID), the Balkan Civil Society Development Network (BCSDN), the Cooperation Committee for Cambodia (CCC), Deniva, InterAction, the International Civil Society Centre, Rendir Cuentas, Viwango, and the Voluntary Action network India (VANI), later to be joined by the Pacific Island Association of Non-Governmental Organisations (PIANGO), the PHE Ethiopia Consortium, and the West Africa Civil Society Institute (WACSI). In December 2017 the Global Standard for CSO Accountability was officially launched at the CIVICUS International Civil Society Week in Fiji. Now, ten years on from its inception, the global collaboration has been able to develop into a full cooperative and independent Partnership that will continue working with the sector in its ever important drive to more and better accountability. Future activities include continuing with the implementation of the Global Standard, and supporting CSOs to strengthen their accountability practices by fostering more horizontal and dynamically accountable relationships between CSOs and actors like donors, governments, and international organisations.
Though no longer institutionally involved the International Civil Society Centre is proud to have been part of the journey of this important initiative and looks forward to its next steps.
Anabel Cruz
Director and Coordinator
Institute for Communication and Development (ICD) and Regional Initiative Rendir Cuentas
Anabel Cruz is originally from Uruguay and has three decades of experience in civil society promotion, research, and training in Latin America and in the global context. She is the Founder Director of the Institute for Communication and Development (ICD) in Uruguay and has been a consultant and evaluator for international organizations, a trainer and facilitator and a visiting lecturer at universities in several countries. She is an expert on topics related to citizen participation, civil society transparency, accountability, and good governance. She has a long working experience with local, national, regional, and global CSO networks and platforms promoting transparency and accountability of civil society and other stakeholders, leading international research, and coordinating the efforts of organizations to implement common standards, and models for accountability mechanisms. She has been the Board Chair of CIVICUS, the World Alliance for Citizen Participation in two different periods (2007-2010 and 2016-2019). She led the creation in 2009, and is since then the co-coordinator of Rendir Cuentas, a Regional Civil Society Accountability Initiative, with active CSO members and partners in 12 countries in Latin America and the Caribbean. Anabel is currently the Civil Society Co-Chair of the Open Government Partnership (OGP) Steering Committee.
Miriam Niehaus
Head of Programmes
International Civil Society Centre
Miriam leads the Centre’s programmes. She started at the Centre as Executive Assistant in 2014 and then, as Project Manager, developed and implemented the Centre’s projects on civic space between 2016 and 2019. Prior to joining the Centre Miriam worked for VSO International and GIZ in the Palestinian Territories. She holds a BA in Islamic Studies and Social Anthropology from the University of Freiburg and an MA in Near and Middle Eastern Studies from the School of Oriental and African Studies.
Global Perspectives 2023 – Moments of Truth
Prolonged humanitarian crises, the rise of generative artificial intelligence, the use of disinformation to polarise societies and manipulate elections, the suppression of civil society from state and non-state actors and decreasing funding… are just a few of the ever-growing challenges that social justice, humanitarian, and development organisations must contend with. As progressive and rights-based civil society organisations – from local to international level – are grappling with these crises of the past few years, the International Civil Society Centre once again had the honour of curating our yearly conference, Global Perspectives on these topics. “Global Perspectives – Moments of Truth” happened on 9 November and brought together hundreds of online participants across five different sessions to not just ponder these challenges but provide concrete examples and explore ideas on how we can collaboratively tackle them.
Though each session was independently curated, three overarching themes emerged.
The Future of Civic Space is Now
Anticipating the factors that will constrict our civic space a decade from now demands our attention today. Civic Space has been in decline and is likely to continue on this trajectory. Are we adequately addressing the issues that will likely shape our societies in the next decade, impacting our civic engagement? In the session titled “Learn From and Engage on Futures Scenarios for Civic Space” participants learned about the outcomes of the Centre’s “A History of Civic Space 2024-2034”, exercise, where representatives from 15 civil society organisations collaborated to develop possible future scenarios for civic space. Session participants engaged in the scenarios and identified actionable steps to either advance or prevent undesirable outcomes. For example, a likely scenario of artificial intelligence (AI) first enabling a lot of good work at scale and then backfiring on civil society as “obstacles to progress”, highlighted the urgency to get into the AI game now. Later in the day at the “Digital Dialogue – AI: Solution or Threat to Mis-/Disinformation?” drove the point home: two scholars Liz Orembo from Research ICT Africa and Admire Mare from the University of Johannesburg, called on civil society organisations to address AI now, as governance advocates, watchdogs, as well as helping to increase media literacy. This is especially needed as there are a number of key elections coming up next year where we will likely see sophisticated disinformation campaigns. Henry Parker from Logically, informed us that there is a lot of potential to use AI to identify disinformation campaigns and reprimand the actors responsible. During “A Sector Conversation”, Stéphane Duguin from CyberPeace Institute warned us that we need to create a comparable countermodel if we wish to increase our capacity to oppose disinformation campaigns. Read their approach to responsible use of artificial intelligence here and watch this space as we are launching our Sector Guidance on Mis-, Dis-, and Mal-information: Insights and Foresights in early 2024.
Representation Matters
Two sessions, “The Truth is in the Telling” and “Exploring Personal Realities (of Marginalisation)”, delved into the importance of representation. Insights from individuals working with and identifying as members of marginalised communities underscored the need for more direct dialogue with those in power. Nana Afadzinu from WACSI emphasised in “A Sector Conversation” the need for introspection and acknowledgement of systemic inequity. Festus Odingo from the SDG Kenya Forum emphasised the significance of partnerships as a key force for change, emphasising how they may broaden the scope and effect of community-based initiatives. Representation of course also happens through communication pieces – donor reports, flyers, fundraising advertisements and much more. Undeniably, communication about Global North-financed Global South projects has been a big part of manifesting white saviourism and entrenching power imbalances. By now, several organisations have begun to examine this reality and make changes. The Ethical Story Telling Guideline, a toolkit that PATH and Metro Group DRC contributed to, was presented by the speakers. It can assist companies in determining how to, for instance, become more ethical by making concrete adjustments to the planning process. Communication audits, such as the ones conducted every two years by CARE International, can be useful in holding teams accountable and providing incentives for improvement. As part of its bottom-up strategy to alter various communication channels, CARE has made significant efforts to maximise informed consent and minimise unconscious bias. Yet, there are still incredibly difficult dilemmas when organisations must weigh communication subjects’ agency against their safety, for example when portraying female CSO workers in Afghanistan. The emphasis is on respect. A key takeaway from our sessions is to aim to do no harm but failing forward is inevitable as we push one another to improve and recognise ethical storytelling as a fundamental component of power shifts within the industry.
Weathering a Perfect Storm
Our speakers highlighted this year a shrinking civic space, humanitarian crises piling up and worsening, colonial structures still fostering inequity, and growing cybercrime and disinformation adding to the complexity. All of this is happening in the face of a challenging global economy with a sharp decline for our causes. Are we experiencing a perfect storm? Yet, for most in the sector, there is a firm resolve to plough on despite difficult circumstances. There is no alternative. It has been inspiring to see among others, leaders from ICVA, CIVICUS, WACSI and the CyberPeace Institute sharing resources, knowledge and honest invitations to collaborate more, helping each other to overcome our deficiencies and capitalise on our respective expertise and strengths.
To continue surviving the storm, the International Civil Society Centre will keep bringing attention to the incredible innovations that are being developed in the field. As Mirela Shuteriqi from ICVA said in her closing statement, we must also transform ourselves. We must encourage a culture and bring about changes at the UN level, using this as a chance to collaborate and tackle social justice issues. We remain dedicated to facilitating dialogue, sharing innovations, and fostering collaboration within the sector. It is through collective determination, thoughtful introspection, and ethical storytelling that we can face the challenges that lay ahead, transform ourselves, and forge a path towards a more just and equitable future. The journey is ongoing, but together, as a united force, we embark on it with unwavering resolve.
Special thanks to all our speakers – Jennifer Abomnger, Nana Afadzinu, Stéphane Duguin, Patrick Gathara, Arnold Gekonge, Eva Gondor, Heather Hutchings, Wolfgang Jamann, Lysa John, Hussam Joudah, Admire Mare, Shalini Moodley, Patricia Mugenzi, Levis Nderitu, Nana Nwachukwu, Festus Odingo, Elizabeth Orembo, Henry Parker, Neha Rayamajhi, Mirela Shuteriqi, Clare Spurrell, David Verga, and Rachel Wilkinson.
By loading the video, you agree to YouTube’s privacy policy.
Learn more
Miriam Niehaus
Head of Programmes
International Civil Society Centre
Miriam leads the Centre’s programmes. She started at the Centre as Executive Assistant in 2014 and then, as Project Manager, developed and implemented the Centre’s projects on civic space between 2016 and 2019. Prior to joining the Centre Miriam worked for VSO International and GIZ in the Palestinian Territories. She holds a BA in Islamic Studies and Social Anthropology from the University of Freiburg and an MA in Near and Middle Eastern Studies from the School of Oriental and African Studies.
Anticipate, listen patiently, and build a peer network – three lessons from Leading Together
For the first time in four years, the Centre convened its Leading Together conference in person again. Leading Together is our annual space for the global directors of the ICSO divisions of Human Resources, Policy/Advocacy, and Programmes. These groups have parallel peer group discussions as well as joint sessions over topics that concern them all. This year, the Scanning the Horizon community of futures-focused senior sector professionals also joined the group. We were thrilled to welcome participants on our home turf in Berlin and spend 48h learning, debating, and reflecting. The Centre team is busily following up on those 47+ items/ideas/insights generated during the event, and we would also like to share three insights that were key to us:
1. Exercising that anticipatory muscle is challenging, liberating – and necessary
At Global Perspectives 2022, we heard and stressed how anticipatory capacity in (I)CSOs is a collective muscle we need to exercise constantly. We took this advice and focused peer and joint sessions on this topic: Discussions with Russell Reynolds on the role of leadership and using AI for the good of ICSOs as well as shaping the future through participatory strategy making were sessions where participants engaged with trends and how to “organise futures”. The Policy/Advocacy Directors discussed with David Griffiths, Associate Fellow at Chatham House the future of the Human Rights diplomacy.
We also really challenged participants with some freshly generated scenarios created in a collective exercise (ParEvo) the Centre has just concluded. Participants had to discuss and reflect on how civil society (organisations) might deal with and shape civil society space after a series of mega-tsunamis hit the world and severed all IT infrastructure. While some scenarios stretched the goodwill of participants to further consider, the exercise was highlighted by many as important to encourage imagining futures differently. A series of mega-tsunamis will throw the world into disarray (not unlike a global pandemic) and might need primarily our crisis-response capacity. However, spending time on creating long-term visions for different futures can put us as civil society sector professionals in a different kind of driving seat versus racing to manage with futures narratives others – usually more powerful actors – are creating.
2. Taking time for nuance and learning advances us collectively
What was particularly enriching at this year’s conference was the participants’ willingness to engage in the substance of discussions and openness to critical challenges, and generally a learning mentality. We tried not to gloss over differences with buzzword definitions like “power shift” or “decolonising” but acknowledged the complexity of the matters we deal with and that we may get some things right and others wrong along the journey. Similarly, a joint discussion between the Programme and the Policy/Advocacy directors in exchange with AWID over anti-rights groups and the threat they pose to civic space was exemplary for constructive engagement: Participants brought so much nuance to the discussion and – it might sound like a cliché – embraced the diversity of viewpoints and created patience for understanding our individual or organisational contexts. These high-quality discussions were incredibly enriching and displayed a high degree of collective responsibility for advancing as a sector.
3. Our organisations are shifting fundamentally – from strategy making to recruitment processes – and peer support may just help keep the head above water
A few years back someone said “’powershift’ is the water we all swim in”. This was certainly true for Leading Together. In so many sessions participants explored topics that come from our journeys to become organisations that are at least more power-aware or even mirror a decolonised, equitable and just society that we want to see. It was hugely encouraging to see the spread of organisational initiatives and the degree to which ambitions for change are permeating the organisations: to learn from the experience of WaterAid’s participatory strategy making journey, engage with Superrr Lab in what it takes to break western-centred views of futures making. In similar vein, Mission Talent and the cohort of Human Resources directors discussed the challenges and possibilities our changing sector holds to build more diverse organisations; the Programme Directors explored with Comic Relief what ways there are to work differently with bilateral donors to enable more equitable partnerships; and the Policy/Advocacy Directors are already experienced how shifting mandates of ICSOs hold increased expectations for their departments. Senior leaders from the ICSOs are demonstrating resolve and yet acknowledge that these are unchartered waters where peer exchange, inspiration and support is just what you need.
If you are also an ICSO senior leader and you want to learn more about our offer, do reach out. We already look forward to the next round of Leading Together in 2024 – online – and in-person in 2025!
Miriam Niehaus
Head of Programmes
International Civil Society Centre
Miriam leads the Centre’s programmes. She started at the Centre as Executive Assistant in 2014 and then, as Project Manager, developed and implemented the Centre’s projects on civic space between 2016 and 2019. Prior to joining the Centre Miriam worked for VSO International and GIZ in the Palestinian Territories. She holds a BA in Islamic Studies and Social Anthropology from the University of Freiburg and an MA in Near and Middle Eastern Studies from the School of Oriental and African Studies.
